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ONLINE REGISTRATION FORM: CLICK HERE to sign up for home delivery services
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DELIVERY REQUEST: If you know what you want or just want your holds delivered, call us at 413-665-4683 or email us at tiltonlibrary@cwmars.org to set up a time for delivery.
If you don’t know what you want, feel free to fill out the HOME DELIVERY ITEMS ORDER FORM: CLICK HERE for the form to help us select your items.
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POLICY (Please read before registering):
The Tilton Library offers a home delivery service to Deerfield residents of any age who are unable to visit the library, either temporarily or permanently, due to illness, injury, transportation difficulties, or any other mobility obstacles. Enjoy the library collection without having to visit the library in person. Whether you read books and magazines, watch DVDs, or listen to audiobooks or music, Tilton Library will arrange to have items delivered to and picked up from your home by staff members or trained volunteers.
An application for Home Delivery Service can be filled out either using the Online Registration Form, at the library, or over the phone. There is no fee for this service.
Patrons applying for Home Delivery Service must have an active CWMARS library card. If they do not already have a card, please contact Tilton Library staff by calling 413-665-4683 or emailing tiltonlibrary@cwmars.org to request assistance in applying for one.
Patrons registered for Home Delivery Service may call or email the library to request titles, or they may request that a staff member or volunteer select materials based on the patron’s reading/viewing preferences as specified on the Homebound Delivery Items Order Form.
Home Delivery Service patrons can borrow books, DVDs, magazines, audio books or any other circulating library item. All Tilton Library materials may be renewed by phone or email. Overdue fines will not be charged on items from the Tilton Library.
Library materials will be delivered to a Home Delivery Service patron’s residence by library staff members or trained volunteers. Delivery service will be scheduled at the mutual convenience of staff and/or volunteer and patron, generally once every 2-3 weeks. Patrons requesting these services must provide a safe and appropriate environment for staff members or volunteers who make deliveries to their homes. The patron’s items will be in a waterproof secure bag with the Tilton logo on the tag and left at the front door or other place as agreed upon by the patron and library. No staff member or volunteer of the library is to enter the home and all materials are to be returned in the TILTON DELIVERY BAG supplied by the library.
Home Delivery Service will terminate when the eligibility or service requirements are no longer met or at the request of the patron, the patron’s parent or legal guardian, or an individual with power of attorney to act on behalf of the patron.
Policy approved by the Tilton Board of Trustees on January 5, 2022, October 2, 2024, April 1, 2026